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Terms and Conditions
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Terms and conditions

Internet and Phone sales LMH


Please make sure you have read and understand all the light my house terms and conditions before you place your order. A hard copy of the full terms is available on request.

Light my house.co.uk reserve the right to update or change the terms and conditions at any time


(A) Terms and conditions

Terms and conditions apply to all goods manufactured and supplied By Light my house.co.uk
If you have any questions please feel free to contact LMH on.
Light my house.co.uk

Atlow Wynn Farm Hognaston Ashbourne Derbyshire DE6 1PY
T 01622 766259

info@light-my-house.co.uk



(B) Payment Terms

All goods are paid for at the point of order, all payments are 100% proforma
The goods remain the property of LMH until full payment is made.


(C) Delivery

All deliveries will be made by courier service within 5 days to 3 weeks of order unless stated otherwise.
If you are not able to take the delivery the courier will leave a calling card and try to deliver the goods for the next 2 days. If you are not able to take the delivery please inform LMH asap via info@light-my-house.co.uk
If LMH cannot make a delivery we will charge a £7.50 £ 15.00 redelivery charge

If the goods delivered are damaged Please inform LMH within 24 hours info@light-my-house.co.uk

As we cannot refund or replace damaged goods after 24 hours.
LMH will not be held responsible for costs incurred form the late / incorrect delivery of goods to you the client.


(D) Returns and cancellation Policy

In compliance with the distance selling act LMH offer a 7 day cooling off period. If the goods you have ordered do not meet with your satisfaction and you wish to return them, please email sales@light-my-house.co.uk within 7 days of receipt to inform us of the return. Please then return the goods in the original packaging Via Royal mail recorded / Professional courier companies such as ( UPS DHL Initial City link ) Please ensure that the goods are packaged well as any damage to goods in transit will not be eligible for a refund and will Invalidate the Guarantee / Warranty. Please note that the cost for returning the goods will not be refunded and stays the liability of you the customer.


Please return all goods to

Light My House.co.uk C/O Bright Lighting Solutions LTD

Atlow Wynn Farm Hognaston Ashbourne Derbyshire DE6 1PY

T 01622 766259





All refunds are processed on the last day of the month that the purchase was made.

.



(E) Guarantee / Warranty

All light my house goods come with a supplier / manufacturer guarantee / warranty of 12 months of use.
This guarantee / warranty dose not affect your statutory rights.

The guarantee / warranty will be invalidated if the goods are used in unsuitable environments or the goods are exposed to. The guarantee / warranty does not apply to general day to day wear and tear.
Please follow instructions as the incorrect installation of all goods will invalidate your guarantee / warranty.
If the goods supplied By LMH develop a fault please info LMH within 7 days, once you have returned the faulty fitting LMH will carry out an inspection of the fitting if the goods are faulty LMH will then send you a replacement for the goods Light my house .co.uk will not carry out any removal or refitting of products this remains the responsibility of the customer.


You must ensure that all goods are fitted by a qualified / competent installer / electrician and that all electrical regulation are adhered to.



(F) Data protection

All precautions will be made to keep payment and personal details secure.


Last updated 03 01 2010

 

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on orders over £120 to UK Mainland inc Scotland.
(Normal cost for deliveries on orders under £120 is £15 inc vat )

For deliveries outside of mainland UK please contact Light-My-House.co.uk for further information before placing your order.

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